Download key and updates Media Organizer is a commercial extension. After the installation it works completely — even without a key. The download key is needed for updates only. Without a key entered, Media Organizer keeps running unchanged. It is merely that no updates are offered. 1. Create the key Log in to your account on graup-it.de. There you find your personal download key. The key belongs to your subscription. Treat it like a password: whoever has it can download your updates. Do not pass it on and do not publish it in screenshots or support requests. 2. Enter the key in Joomla Open System → Update → Update Sites. Find the entry Media Organizer. Enter the key into the field Download Key and save. The update site of Media Organizer with the download key stored. As long as no key is there, Joomla reports "the download key is missing". 3. Updating From now on Media Organizer appears like any other extension under System → Update → Extensions. Select the entry and click Update — Joomla downloads the package and installs it. While downloading, Joomla verifies a SHA-256 checksum of the package. If it does not match the one stored on the update server, the installation stops instead of installing a possibly damaged or manipulated package. When no update is offered Observation Cause and remedy "The download key is missing" The key is not stored (or not at this update site). See step 2. Media Organizer does not appear in the update list at all Click Check for Updates. Joomla caches results; only then is it asked again. The update appears but stops with "checksum verification failed" The downloaded package does not match the stored checksum. Try again; if the error persists, contact support — do not install anything manually past Joomla in that case. "Update site not reachable" Your server cannot reach the update server. Check outgoing HTTPS connections and any firewall. Where to go from here Quick start: the first scan Applies to version 1.2.0. Deutsche Fassung