# Looking at an entry

Clicking an entry — on the time, the subject or the view button — opens the detail view with everything recorded about that mail.

<figure id="bkmrk-the-metadata-on-the-"> ![The detail view of a log entry with metadata on the left and content tabs on the right](https://docs.graup-it.de/uploads/images/gallery/2026-08/J0pdoku-03-detail.png) <figcaption>The metadata on the left, the content in several tabs on the right.</figcaption></figure>## The metadata

The left column sums up what is known about the mail:

- status, time and a unique **reference** ID
- sender as well as **to**, **CC**, **BCC** and **reply-to**
- **source** (triggering extension) and **context** (frontend/backend/CLI/API)
- the **IP address** and the logged-in **user**, where available
- for errors, the full **error message** from the mail server
- a notice if the text was stored **truncated**

## The content tabs

<table class="table" id="bkmrk-tabcontent-htmlthe-h"> <thead> <tr><th scope="col">Tab</th><th scope="col">Content</th></tr> </thead> <tbody> <tr><td>HTML</td><td>The HTML text, shown in an isolated preview (more on this below).</td></tr> <tr><td>Text</td><td>The plain text version of the message.</td></tr> <tr><td>Headers</td><td>The custom headers of the message.</td></tr> <tr><td>Raw MIME</td><td>The exact RFC822 message, if storing it is enabled.</td></tr> <tr><td>Attachments (n)</td><td>The captured attachments with name, type and size, ready to download.</td></tr> </tbody></table>

<div class="callout info" id="bkmrk-the-html-text-is-dis">The HTML text is displayed in an isolated frame (`sandbox`): scripts in the mail HTML are not executed, and the content cannot influence the backend. That way you can look at foreign messages safely.

</div>## When there is no text

Depending on the settings, the body is deliberately not stored or stored only in part. In those cases a notice explains why:

- *"The body is stored encrypted and was decrypted for display."* — you see the plain text; in the database it is encrypted.
- *"For this entry only metadata is stored."* — typical for sensitive mails such as password resets.
- *"For this entry only the first 4 KB of the body are stored."* — the default stores a short excerpt; the size shown corresponds to the configured excerpt size.

Reading the bodies requires the permission *view mail content*. Without it you see the metadata but not the text.

## Downloading

With the permission *download attachments and .eml* you download the raw message as an **.eml** file through the toolbar (to open it in a mail client) as well as individual attachments from the tab of the same name.

## The sending chain

If a mail was resent, Mail Log links the new entry to the original one. The detail view shows this chain, so you can trace which sending came from which.

<small>Applies to version 1.0.5.</small>

[Deutsche Fassung](https://docs.graup-it.de/link/81)